Take Control

End-User Accounts

End-Users are special types of accounts that are counted apart from your normal technician licensing with a limited number of features and permissions. End users can not access the Admin Area or Tech Console, and are restricted to the End User Area where they can only access devices to which they are granted permission.

This type of account gives your customers the ability to remotely access their own machines using the Take Control Agent. During remote access, these users are limited to the Remote Desktop, and File Transfer tabs, as well as the Computer, Session, View, Commands and Interactions menus.

What do you want to do?