Spam Experts Help

How do I Blacklist/Whitelist Messages by Country/Continent?

To do this you need to set up a Blacklist or Whitelist Filtering Rule.

Blacklist Messages Based on Country

  1. In the Domain Level Control Panel, select Incoming - Protection Settings > Blacklist Filtering Rules.
  2. Click on + Add rule to create a new rule:
  3. If the Use advanced custom filtering rules option is activated in your User's Profile page, the Add a new advanced blacklist filtering rule dialog is displayed. If not activated, the Add a new simple blacklist filtering rule dialog is displayed.
  4. Give the rule a name in the Rule name field.
  5. In the Match dropdown, select Country or Continent.
  6. Ensure is or is not is selected from the 2nd dropdown, as needed.
  7. In the text field enter the desired ISO 3166-2 country code or continent code.
  8. For example:

  9. Click Save to add the rule. In the example above, all incoming messages from the country depicted by the code CN will be blocked.

You can also choose to whitelist all incoming messages from a particular country/continent:

Select Incoming > Whitelist Filtering Rules and add a new rule in the same way as described above.