Spam Experts Help

Report Spam via your Browser

When using a browser based email client, it's sometimes needed to be able to report spam to our systems. This can now be done by using a simple script that can push the message to our systems if you can view the whole source of the email via your browser.Prerequisites:

  • Firefox or Chrome (Windows/Linux/OSX)
  • Addon - Greasemonkey

Currently, this will only run on "Google Mail (Google Apps)", "Horde", "RoundCube" & "OWA" (Exchange Online). If you have other web browsing mail-clients that you would like to include, please contact support for more information.Installation steps:

  1. Install and enable addon from above
  2. Download the script here (this should automatically install the script.- If it does not please open the file, and select all, and copy to your clipboard.)
  3. If automatic installation did not work, please click "Greasemonkey > New User Script > Use script from Clipboard".
  4. Once the script is installed, please verify that the "Greasemonkey" icon is enabled.

Reporting Steps:

  1. Login to your mail client via your preferred browser
  2. Select the message you wish to report
  3. View source of the message
  4. A "Report Spam" button should appear on the page on the right. (If using OWA - this will show in the pop-up box when viewing the source)
  5. Click "Report Spam"
  6. If successful a pop-up box will appear confirming it was sent.
  7. Close window

This script will not move, delete or change this message in anyway. This will simply send those headers and body content to our training servers.