Spam Experts Help

Specify Compulsory TLS Encryption

By default, all email is securely processed by Spam Experts using TLS encryption as long as the sending/receiving server provides support for it. You can also specify that TLS is required for specific senders/recipients, in which case if a TLS connection is unsuccessful the email will not be processed and delivered.

  1. In the Domain Level Control Panel, select Incoming - Protection Settings > Filter settings. The Filter Settings page for the domain is displayed.
  2. Select from the following options:
    • Incoming email TLS handling (from the sending mail server to the Spam Experts server):
      • Automatically use TLS when possible (recommended) - Default
      • Only process email for any recipients or senders where the mail is received over a TLS connection - only mail received from all recipients/senders over a TLS connection is processed and delivered.
      • Only process email for specific recipients or senders where the mail is received over a TLS connection - only mail received from specific recipients/senders over a TLS connection is processed and delivered. When you select this option, specify the email addresses of Senders and Recipients as required. Separate multiples with a space or comma.
    • Delivery to destination TLS handling (from the Spam Experts server to the destination mail server):
      • Automatically use TLS when possible (recommended) - Default
      • Only process email for any recipients or senders where the mail is received over a TLS connection - only mail received by the destination mail server from all recipients/senders over a TLS connection is processed and delivered.
      • Only process email for specific recipients or senders where the mail is received over a TLS connection - only mail received by the destination mail server from specific recipients/senders over a TLS connection is processed and delivered. When you select this option, specify the email addresses of Senders and Recipients as required. Separate multiples with a space or comma.