Spam Experts Help

Manage Outgoing Users

Authentication for outgoing mail is set up in the Manage users page. In this page you choose how the outgoing Mail Transfer Agent (MTA) will authenticate to send mail through the Spam Experts outbound filter.

There are three types of user:

  • Authenticating IP or range (e.g. a smarthost) - Any connections from the IP or IP range are considered authenticated and do not require SMTP AUTH.
  • Authenticating user - Uses the username@domain and selected password for SMTP AUTH.
  • Authenticating domain - Uses the domain name and selected password for SMTP AUTH.

You can manage Outgoing Users from the Admin Level and Domain Level Control Panels. When accessed from the Domain Level the outgoing users are specific to the logged in domain.

In the Admin Level or Domain Level Control Panel, go to Outgoing > Manage Users. The Manage Users page is displayed.

We recommend using the Authenticating domain option, entering the username and password you have, then all mail to that domain is going to route through the connector regardless of what IP address it comes from.

All users set up for all your domains are listed here. Use the search field at the top of the page to find a specific user.

You can perform the following tasks: