Spam Experts Help

Configure Mail Archive / Journaling with Exchange Online (Office 365)

Enable Archiving of Inbound/Outbound Mail

  1. Log in to Spam Experts as an Admin or Domain user:
  2. If you log in as the domain user, the Domain Level Control panel is displayed on login.

    If you log in as an admin user, go to General > Domains Overview and click on the domain you want to enable archiving for. The Domain Level Control Panel is now displayed.

  3. Click on Archiving > Status > Enable to enable inbound and outbound archiving for all users on the domain.
  4. If required, navigate to Archive > Archived recipients to restrict the users whose mail will be archived.
  5. Make a note of the global journaling address if you want to enable journaling. If the address ends with '@MX-record-hostname' please use

Enable Journaling of Internal Messages

  1. Log in to the Exchange Admin Center.
  2. Navigate to Compliance management > Journal rules.
  3. Enter a valid email address to receive journal failure alerts.
  4. Click on the + (plus sign) and create the journal rule as follows:
    • Send journal reports to: Enter the global journal address noted in Enable Archiving of Inbound/Outbound Mail (above).
    • Name: Give the rule a meaningful name
    • If the message is sent to or received from: Choose [Apply to all messages]
    • Journal the following messages:

      - ​Select Internal messages only if the domain uses inbound/outbound filtering

      - Select All messages if the domain is archive-only.