Service Desk Help

Users Report

The Users Report displays all customer end-users set up in the system and shows name, address, Twitter ID, associated customer etc.

  1. Click on the Reporting icon in the Navigation panel and, from the report list, click on Report Builder.
  2. The Report Builder pages are displayed.

  3. Click to open the Users tab:
  4. From the Order by dropdown choose whether you want your report data to be ordered by Name, Email Address, associated Customer or Twitter ID.
  5. To run the report, click on Run Report - the report is displayed in a new panel at the bottom of the same page.