The Staff Report displays all Staff Agents in the system - and in particular their email address, their cost P/Hour and what notifications they have set up for new tickets.
- Click on the Reporting icon in the Navigation panel and, from the report list, click on Report Builder.
- Click to open the Staff tab:
- From the Order by dropdown choose whether you want your report data to be ordered by Staff Agent Name or Email Address.
- To run the report, click on Run Report - the report is displayed in a new panel at the bottom of the same page.
The Report Builder pages are displayed.