Staff Agent Activity Report
- Click on Reporting - Staff Agent Activity Report to display the report page (the report is automatically run on the default filters and matching results are displayed):
- Choose your reporting criteria from the following filters:
- Click on Update to run the report and display matching results.
At the top of the report, the date and time that the report was run is displayed, along with the date and time the cache will expire (15 mins from the time the report was created):
You can export the report to either CSV, XLSX or PDF by selecting from the Export Report dropdown:
You can also schedule this report to run on a specific day - See Scheduling a Dashboard Report.