The system uses an organizational hierarchy which allows you to set up customer accounts - and users to manage those accounts. The functions you can perform depend on the type of account you have access to and what User Roles you have been assigned.
To find out which type of account you have:
At the top of the page, your own organization type and name and your parent organization name are displayed:
For information on the different organization/account types and associated account management tasks available, see Account Types.