Remote Monitoring & Management Help

Patch Management

Threats remain amongst the most disruptive and damaging types of problem experienced in real-world networks today. Attackers target any exploits on unpatched computers in an attempt to compromise security by gaining access to the device itself and / or the network it is connect to (and the information both contain).

Failure to patch computers can soak up a large amount of time and resources both for the customer (through lost productivity as they wait on their devices becoming accessible again) and for the technician when remediating the problem and cleaning-up the affected systems.

As the number and variety of threats exponentially multiple, it becomes increasingly impractical, tedious and time-consuming to manually ensure the customers' networks have installed all of the latest patches from key software vendors without using effective tool to automate this process. Especially as the time taken between the discovery of an exploit and the release of a patch to close this threat reduces.

Using an effective patching solution is one of the most effective pro-active steps you can take towards reducing the customer's exposure to threats and minimizing the level of disruption they may experience with unpatched systems.

Patch Management for Windows provides an effective and efficient solution not only for Microsoft Windows and Office applications security patches (particular targets for attackers based on their almost ubiquitous presence) but also popular non-Microsoft applications such as Adobe Reader, Google Chrome, Mozilla Thunderbird and more. For Mac computers use the Run Managed Patch Automated Task to install Patches.

Agent 8.5 introduced Patch Management (based on technology licensed from LanGuard) with this enhanced in Agent 10.8.0 RC with a new engine (based on technology licensed from SolarWinds).

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