Remote Monitoring & Management Help

VMware servers

The Backup Manager offers backup and recovery service for VMware vSphere (ESX and ESXi) virtual machines. This is achievd by creating an identical virtual machine with the same operating system, hardware device settings (drivers for modems, network adapters, printers), the same documents etc.The machine is created automatically at the specified location (on the same server as the original machine or on a different device).

Backup & Recovery is compatible with the versions of VMware from 4.1 to 6 on the following versions of Windows:

VMware

Windows

Server

Vista

7

8

10

2003*

2008

2008 R2

SBS 2011

2012

2012 R2

4.1

+

+

+

+

+

+

+

+

+

+

5

+

+

+

+

+

+

+

+

+

+

5.1

+

+

+

+

+

+

+

+

+

+

5.5

64-bit versions only

+

+

+

+

6

+

+

+

+

* Windows Server 2003 does not support the recovery of individual files and folders. The minimum VMware recovery unit on this OS is a virtual disk.

Recommended pre-backup settings

Before starting a backup, we would suggest enabling Changed Block Tracking (CBT) on your virtual machines. We have found this to be a highly effective feature that reduces the duration of subsequent backups.

Additional information and instructions on this feature are available in the VMware Knowledge Base article Changed Block Tracking (CBT) on virtual machines (1020128)

The CBT feature does not influence statistics when reporting the size of processed or transferred files.

Backup options

You can opt to back the whole server (its configuration will not be backed up), a particular virtual machine or one of its disks.

To take an application aware VMware (ESX and ESXi*):

  1. Open the Backup Manager
  2. Navigate to the Backup tab
  3. Click Add against VMware
  4. In Selection VMware click Add
  5. Enter the sever information: Server (hostname or IP Address), Server port, Username and Password
  6. Save to apply.

The Backup Manager connects to the VMware server to verify the credentials. Where successfully go to the Backup tab and in the VMware section expand* the VMware virtual machines node and select the virtual machines to backup.

When you edit your backup selection for VMware, you can enable log truncation for MS SQL and MS Exchange through Manage Logs, choose Enable log truncation and enter your credentials.

Finally, setup the VMware backup Schedule and configure the Backup & Recovery Check to take account of the increased backup jobs

To amend the selected data sources open the Backup Manager, go to the Backup tab, click Edit, expand the target node and change the selection.

*Please note, in Backup & Recovery 2014 it may be necessary to click the Network Share name to display the node structure.

MS SQL and MS Exchange log truncation - Additional Information

Log truncation automatically frees space in the logical log for reuse by the transaction log and where enabled on VMware machine running MS SQL or MS Exchange, the logs are truncated only after the successfully completion of the backup sessions.

Log truncation is available for:

Guest systems

VMware versions

MS Exchange versions

MS SQL versions

Windows Server 2008 and later (US English versions)

5.1, 5.5, and 6.0

2008 and later

2005 and later

Before enabling log truncation, please ensure the following conditions are met:

  •    The target virtual machine has VMware and PowerShell Tools installed.
  •    The target virtual machine is started.
  •    VMware Tools are running.

*ESXi is supported provided it is licensed (as this exposes the API used to take the snapshot). If ESXi is not licensed, then the snapshots will fail after the 30 day trial period.

Up to nine virtual machines can be backed up per Backup & Recovery manager.

VMware restores must be performed one disk at a time.

Agent 9.3.0 RC updated Backup & Recovery to IASO 2013 to include improvements to the VDDK storage usage reporting for invoicing purposes. As such we would suggest updating to Agent 9.3.0 RC or later where using the VMware plugin (data source).

Backup & Recovery 2014 is cluster-aware for VMware.

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