Remote Monitoring & Management Help

Viewing Dashboard Notes

Dashboard Notes are displayed in the Notes tab of the Dashboard and accessed either directly in this tab or when clicking the Note icon against a Device or Check.

Three icons are used to represent the available Note types under the Notes column notes and Notes tab:

note_technical

Technical (private) Note

note_public

Client Facing Notes

note_both

Technical and Client Facing Notes

Notes Tab

  1. Select the device in the north panel of the Dashboard
  2. Go to the Notes tab
  3. Navigate to the target note

North Pane

  1. Click the notes icon against a device in the north panel of the Dashboard
  2. This opens the Notes tab filtered by device level notes for the Server or Workstation
  3. Clear the filter to view all notes recorded against the device

Checks Tab

  1. Click the notes icon against a Check in the north panel of the Dashboard
  2. This opens the Notes tab filtered for this Check for the device
  3. Clear the filter filter-off to Show all notes recorded against the device

notes_tab