Disable the TeamViewer Integration

Where the TeamViewer integration is no longer required, for example the device's have migrated to a different remote support solution, it can be disabled from the Dashboard.

  1. Navigate to Settings > General Settings
  2. Go to the TeamViewer tab
  3. Under the TeamViewer Integration section
  4. Untick the Integrate With Existing TeamViewer Installations check-box.
  5. Click OK to apply

This will initiate the integration removal process which can require up to three 24x7 cycles to complete.

This is a Dashboard wide setting. If you disable the TeamViewer integration it will apply to all Devices running the standalone version of TeamViewer.