Remote Monitoring & Management Help

Mail Template From Address

When configuring your Mail Templates you can opt to enter a custom From address, so the notification appears to come from your system, not ours.

As part of our alerting and reporting mechanisms you can enter multiple recipient email address using commas separation.

To avoid any potential problems where your From email address contains a comma, we suggest encapsulating this entry in inverted commas, this includes any wildcards included in the descriptive name.

For example

"Descriptive, name" <>

"#ACCOUNT#" <>

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