Remote Monitoring & Management Help

Display devices running Take Control on the Dashboard

Dashboard Columns

The Columns option available above the north panels can be used to display those devices where Take Controltake_control_iconis enabled along with the installation's current state. We have used take_control_icon to indicate both the SolarWinds and TeamViewer engines.


Device Inventory Report

This information is also displayed in the Take Control column of the Device Inventory Report available from the Reports menu. We have used msp_anywhere_icon to indicate the SolarWinds engine and tv_iconfor the TeamViewer engine.


Summary Tab

The installed state of Take Control as well as the selected engine is also reported in each device's Summary tab under Agent Supported Features, after selecting the device in the north panel of the Dashboard.