Supported Backup Products

The latest version of the Advanced Monitoring Agent monitors the backup status for the following products:


Product and version


Acronis Backup 12

Acronis Backup 11.7

Acronis Backup and Recovery Server 10

Acronis Backup and Recovery Server 11

Acronis Backup and Recovery 11 Server for Windows

Acronis Backup and Recovery Server 11.5

Acronis True Image Echo Server 9.5

Acronis True Image Echo Server 9.7

Acronis True Image Server 9.1


Altaro Hyper-V Backup


AppAssure Replay 4

AppAssure 5

AppAssure 6

Backup & Recovery


Backup & Recovery

Backup Assist

Backup Assist 6

Backup Assist 7

Backup Assist 8

BrightStor / CA

ARCserve 2000

ARCserve 9

ARCserve 11

ARCserve 12

ARCserve 12.5

ARCserve Backup 15

ARCserve Backup 16

ARCserve Backup 16.5

ArcServe D2D

ArcServe UDP (Unified Data Protection)

ArcServe UDP (Unified Data Protection) v6

CloudBerry Lab (MSP360)

CloudBerry Managed Backup


GFI Backup 2010 - Business Edition

GFI Backup 2011 - Business Edition


IASO Backup 2011

IASO Backup 2012

IASO Backup 13

IASO Backup 14


Intronis Backup + Recovery


Microsoft NT Backup

Microsoft Windows 7 Backup (GUI)

Microsoft Windows Backup - Vista

Microsoft Windows Backup - Windows 7 (wbadmin)

Microsoft Windows Backup - Server 2008

Microsoft Windows Backup - Server 2012

Microsoft Windows Backup - Server 2016


MozyPro from version 2.22.2

MozyEnterprise from version 2.22.2


Rapid Recovery (formerly AppAssure)


Retrospect Backup 8.1


SolarWinds Backup

[Previously MAXfocus MAX Backup]


StorageCraft ShadowProtect Desktop

StorageCraft ShadowProtect MSP 4.2.5 (32-bit and 64-bit)

StorageCraft ShadowProtect Server

StorageCraft ShadowProtect Small Business Server

StorageCraft ShadowProtect SPX 6.5

Storagecraft ShadowProtect Virtual edition 4.1.5 (32-bit and 64-bit)


Symantec Backup Exec 11

Symantec Backup Exec 11 x64

Symantec Backup Exec 12 (also supports 12.5)

Symantec Backup Exec 15

Symantec Backup Exec 16

Symantec Backup Exec 2010

Symantec Backup Exec 2012

Symantec Backup Exec System Recovery 7

Symantec Backup Exec System Recovery 8

Symantec Backup Exec System Recovery 2010 (v9)

Symantec Backup Exec System Recovery 2011

Symantec Live State Recovery 6

Symantec System Recovery 2013

Symantec System Recovery 2014

Symantec System Recovery 2015


VaultLogix Internet Vault


Veeam Backup & Replication (from version 5)


Veritas Backup Exec 8.5

Veritas Backup Exec 8.6

Veritas Backup Exec 9.0

Veritas Backup Exec 9.1

Veritas Backup Exec 10

Veritas Backup Exec 16

Veritas System Recovery 16


Yosemite Server Backup 8.9

We feel that it is prudent to alert to any failure events recorded in the backup, even where a success event is discovered, as this error may be an indication of a larger problem with the backup or the device.

Custom Checks

Where the Backup product you wish to monitor is not currently supported a custom check can be added to monitor its status.

Event Log Check

If the Backup product writes its update information to the Windows Event Log the Event Log check may be used to determine the status of the backup jobs.


There is also the option to author a custom script to monitor the status of the Backup jobs, perhaps querying its native log files for this information.