Supported Antivirus Products
The latest version of the Advanced Monitoring Agent monitors the definition updates for the following products:
Vendor |
Product and Version |
Avast! |
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Avast! Antivirus 7 |
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Avast! 2014 |
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Avira |
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Avira AntiVir Professional |
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Avira AntiVir Server |
|
Bitdefender |
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Bitdefender Client Security |
|
Bitdefender Cloud Security |
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Bitdefender GravityZone Security for Endpoints |
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Bitdefender Security for Exchange |
|
Bitdefender Security for Mail Servers |
|
Bitdefender 6.2 |
|
The Bitdefender Check does not support fast ring updates. |
|
CA |
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CA eTrust Inoculan |
|
CA eTrust inoculateIT |
|
CA Antivirus 2009 |
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Eset |
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Eset Nod32 |
|
F-Secure |
|
F-Secure Antivirus |
|
GData |
|
GData Antivirus 2010 |
|
Engine A (Bitdefender) |
|
Engine B (Avast) |
|
GData Antivirus Business and Enterprise Edition (Client) |
|
Engine A (Bitdefender) |
|
Engine B (Avast) |
|
GData Antivirus Enterprise 11 (Client) |
|
Engine A (Bitdefender) |
|
Engine B (Avast) |
|
GData Antivirus Business 13 (Client) |
|
Engine A (Bitdefender) |
|
Engine B (GData) |
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GData Antivirus 2012 |
|
Engine A (Bitdefender) |
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Engine B (Avast) |
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GData Antivirus 2014 |
|
Engine A (Bitdefender) |
|
Engine B (GData) |
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Grisoft |
|
Grisoft AVG |
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Kaspersky |
|
Kaspersky Antivirus v6 |
|
Kaspersky Antivirus 7 |
|
Kaspersky Anti-virus 8.0 for Windows Servers Enterprise Edition |
|
Kaspersky Anti-Virus v11 | |
Kaspersky Antivirus 2011 |
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Kaspersky Antivirus 2012 |
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Kaspersky Antivirus 2013 |
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Kaspersky Antivirus 2014 |
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Kaspersky Antivirus 2015 |
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Kaspersky Antivirus 2016 |
|
Kaspersky Antivirus 2017 |
|
Kaspersky Endpoint Security v8 for Windows for Fileservers |
|
Kaspersky Endpoint Security for Windows Version 8.1.x |
|
Kaspersky Endpoint Security 10 |
|
Kaspersky Enterprise Edition |
|
Kaspersky Enterprise Edition v6 |
|
Kaspersky Security for Microsoft Exchange Server |
|
Kaspersky Security 10 |
|
Kaspersky Small Business Edition |
|
Managed Antivirus* |
|
|
Bitdefender Engine |
VIPRE Engine |
|
McAfee |
|
McAfree Antivirus 8.8 |
|
McAfee Endpoint Security v10 |
|
McAfee GroupShield v6.0 |
|
McAfee NetShield v4.5 |
|
McAfee Security Service for Exchange |
|
McAfee Total Protection |
|
McAfee VirusScan v7.0 |
|
McAfee VirusScan v7.1 |
|
McAfee VirusScan v8.0 |
|
McAfee VirusScan v8.5 |
|
McAfee WebShield v4.5.1 |
|
Microsoft |
|
Microsoft Forefront Client Security |
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Microsoft Forefront EndPoint Protection |
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Microsoft System Center 2012 Endpoint Protection |
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Microsoft Security Essentials (including V2) |
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Windows Defender Antivirus (from Windows 8) |
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Security Intelligence Updates for Windows Defender Antivirus is delivered through Windows Update and handled by Patch Management where configured on the device.
|
|
Windows Defender Antispyware (pre-Windows 8) | |
Norton |
|
Norton Antivirus 2007 Included as part of the Symantec Antivirus Update Check |
|
Norman |
|
Norman Antivirus |
|
Norman Endpoint Protection (including v11) |
|
Panda |
|
Panda Security For Business |
|
Panda Security For Business with Exchange |
|
Panda Security For Enterprise |
|
Panda Cloud Office Protection (including version 6) |
|
Sophos |
|
Sophos Antivirus |
|
Symantec |
|
Symantec Antivirus 10.1 |
|
Symantec Antivirus IntelligentUpdate |
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Symantec Antivirus LiveUpdate |
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Symantec Antivirus RapidRelease |
|
Symantec Endpoint Protection 12.1 |
|
Symantec Endpoint Protection v14 |
|
Symantec Endpoint Protection Cloud |
|
Trend |
|
Trend Antivirus |
|
Trend Micro Antivirus 2007 |
|
Trend Officescan |
|
Conventional Scan |
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Smart Scan |
|
Trend ScanMail |
|
Trend ServerProtect |
|
Trend Worry Free Business Security |
|
Conventional Scan |
|
Smart Scan |
|
Trend Worry-Free Business Security Services |
|
VIPRE |
|
VIPRE Antivirus |
|
VIPRE Antivirus 2012 |
|
VIPRE Antivirus 2014 |
|
VIPRE Antivirus Business |
|
VIPRE Antivirus Business Premium v 5.0 |
|
VIPRE Enterprise Agent |
|
VIPRE Internet Security 2012 |
|
VIPRE Internet Security 2014 |
|
VIPRE Premium |
|
Webroot |
|
Webroot SecureAnywhere |
* Managed Antivirus Engine
As part of the Managed Antivirus installation process an Antivirus Update Check is automatically added for the selected engine.
From Dashboard 6.20.2 the daily Antivirus Update Check - Managed Antivirus (Bitdefender) was replaced with a dedicated 24x7 Managed Antivirus Update Check (Bitdefender).
As the Managed Antivirus Update Check (Bitdefender) is a 24x7 Check it will not appear in the Daily or Weekly Reports.
Parallel installation of Mail Server Antivirus products with Managed Antivirus - VIPRE engine
The following Antivirus products for E-Mail Servers can now be installed and monitored in parallel with the Managed Antivirus - VIPRE engine.
Vendor |
Product |
Kaspersky |
|
Kaspersky Security for Microsoft Exchange Server |
|
McAfee |
|
McAfee Security Service for Exchange |
|
McAfee GroupShield |
|
McAfee GroupShield v6.0 |
|
Trend |
|
Trend ScanMail |
Please note that in addition to the above Mail Server Antivirus products Agent 9.22 introduced the functionality to allow Managed Antivirus - VIPRE engine to install alongside - and de-activate - Windows Defender*
Product and Definition Update Notes
Product |
Products and Notes |
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CA |
CA eTrust |
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On installation the Agent will detect indicators for both definition file update mechanisms employed by CA eTrust, although only one may be active and returning data. To reduce noise we would suggest removing the inactive Check which can be achieved from within the Agent console itself, perhaps using Test Check to identify the active component where the Daily Safety Checks have not yet run, or from the Dashboard via Checks, Delete Checkonce the results have uploaded. |
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Microsoft |
Windows Defender Antivirus (from Windows 8) |
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In Windows 8, Windows Defender includes both an antivirus and antispyware component with the Windows Defender AntivirusCheck monitoring both elements. |
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Windows Defender Antispyware (Pre-Windows 8) |
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In pre-Windows 8 Operating Systems, Windows Defender only contained an antispyware component which is monitored by the Windows Defender Antispyware Check. |
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* Please note, Agent 9.22 introduced the functionality to allow Managed Antivirus to install alongside - and de-activate - Windows Defender. This functionality utilizes technology included in the Competitor Antivirus Removal Tool (CART) and as such CART must be enabled on the device in order to allow Managed Antivirus to install in parallel with Windows Defender. |
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Symantec |
Symantec Endpoint Protection |
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Although the Symantec Endpoint Protection's Management Console may be installed on the server, this does not automatically install the Symantec Endpoint Protection Client on the device. As such it may be necessary to install the Client as well as the Management Console onto the machine for protection and monitoring. |
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Trend |
Trend OfficeScan and Trend Worry Free Antivirus |
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Both Trend Officescan and Trend Worry-Free Business Security have two scanning engines, Conventional Scan and Smart Scan with dedicated Checks for each engine per product, although only one may be active and returning data. |
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Trend OfficeScan |
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When installing an Agent on a server or workstation running Trend Officescan, a Trend Officescan Conventional ScanCheckis automatically added as this is the default scanning engine for the product.If you wish to monitor the SmartScan engine this may be achieved by manually selecting the Trend Officescan Smart Scan Check either in the Agent or via Dashboard Controls |
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Trend Worry Free Antivirus |
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When installing an Agent on a server or workstation running Trend Worry-Free Business Security, a Trend Worry-Free Business Security Smart Scan Checkis automatically added, as this is the default scanning engine for this product, as well as aTrend Worry-Free Business Security Conventional Scan Checkwhere detected.Where you wish to remove either check this can be achieved either in the Agent or via Dashboard Controls |
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Renamed Checks from Agent 8.2.4 |
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To take account of these update mechanism the Trend OfficeScan and Worry Free Antivirus Checks were renamed in Agent 8.2.4:
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Webroot |
Webroot SecureAnywhere |
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For this Check the Agent queries the update indicator of the local device to determine the time of the last update, as there are no local signature definition updates for the Webroot SecureAnywhere Agent Where the update time is outside of the entered Number of days out-of-date threshold the Check is recorded as failed. For this Check Always when out-of-date will trigger a failure where an update has not taken place in the preceding 24 hours. Please note as the Check queries a time entry (rather than a local definition file indicator) it could potentially lead to a false positive where no updates have been released by Webroot (and subsequently downloaded to the Webroot SecureAnywhere Agent) in the monitored period. |
Custom Checks
Where the Antivirus product you wish to monitor is not currently supported a custom check can be added to monitor its status.
Event Log Check
If the Antivirus product writes its update information to the Windows Event Log the Event Log Check may be used to determine whether the definition files are currently up-to-date..
Scripting
There is also the option to author a custom script to monitor the status of the Antivirus product, perhaps querying its native log files for this information.
For workstations we have included a Security Center script which queries the Windows Security Center to determine whether the product is out-of-date or not (where the product writes its status to the Windows Security Center).