Remote Monitoring & Management Help

Supported Operating Systems: Mobile Device Management

Supported Operating Systems: Mobile Device Management

Operating System

Supported Versions

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Apple iOS

7+

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Google Android

4.0+ (Ice Cream Sandwich)

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Microsoft Windows Phone

8.1 (Windows 10 is currently unsupported.)

Features

Option

BYOD

COD

General Settings

           

Basic Device Information

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Usage

           

Storage Information

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Call History

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Message History

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Mobile Data Usage

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Installed Apps

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Accounts

           

Email (multiple)

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ActiveSync

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Networks

           

Wi-Fi (multiple)

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VPN

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Security

           

Commands

Locate Device

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Remote Lock

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Set Passcode*

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Clear Passcode**

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Reset/Add Passcode and Lock

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Remote Ring

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Remote Wipe Device

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Passcode

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Restrictions

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* The Microsoft Windows Phone 8.1 policy does not have an explicit Set Passcode option. Selecting Reset Passcode effectively sets a passcode on the device if one was not previously configured.

** The Google Android policy does not have an explicit Reset Passcode option. Selecting Set Passcode effectively resets the passcode.

Android: please be aware that the version of Android will determine the features that are available on the mobile device.