Remote Monitoring & Management Help

Configure SNMP Check Alert suppression

Monitoring the performance of an SNMP Check is important, however not every failure is necessarily an immediate cause for concern. In such circumstances, it is appropriate to configure Alert Suppression to set the number of consecutive failures before any SNMP Check alerts are sent. With the option to apply this setting globally across the Client base as well as for each individual device.

The number of consecutive failures before an alert is sent is configured in the Dashboard and once the alert suppression is configured a failed check is represented on the Dashboard with a yellow tick.

When the number of consecutive failures exceeds the threshold figure, this will change to a red exclamation box and an alert email or SMS will be sent depending upon the configured Alerting behavior for that check.

Configuring Alert Suppression across the client base

  1. Settings
  2. Alerts
  3. Alert Policy
  4. Server Alert Thresholds or Workstations Alert Thresholds
  5. Select the number of Consecutive Failures for the SNMP Check from the drop-down.
  6. OK to apply

new_settings_alerts snmp_check_suppress_dialog

Configuring Alert Suppression for an individual device

Select the device in the north pane of the Dashboard

The Edit Server [or Edit Workstation] dialog is accessed in one of three ways:

  1. Double-click on the device or
  2. Click on the Server or Workstation drop-down and Edit Device
  3. Select Alert Policy
  4. Choose the number of Consecutive Failures for the SNMP Check
  5. OK to apply

snmp_check_suppresion

What do you want to do?