Remote Monitoring & Management Help

Workflow Getting Started Guide

Making your First Workflow

This guide will show you how to quickly create a usable workflow. As every company is different, you can use this sample setup as a starting point and make adjustments to better suit your needs.

How a Service Desk can Help

Creating Queues

Adding Sub Statuses

Making Service Desk your Front-end

Suggestions and Best Practices

The Life of a Sample Support Ticket