Remote Monitoring & Management Help

Requirements and Upload URLs

Network Discovery Agents

  • Operating System: Windows Vista or later
  • Windows Monitoring Agent 9.9.0 or later

Monitoring Agent installation and update Information is available from Windows Monitoring Agent Installation and Update the Windows Monitoring Agent.

Dependency Framework ยท

  • Network Discovery requires .NET 4.5 to run the scan

If .NET is unavailable on the device, the Agent automatically installs .NET 4.5 (approximately 50 MB)

General

  • Target network under Network Discovery management
  • Discoverable Network Device requirement: SNMP enabled printers, routers, firewalls or switches

Upload URLs

Depending on the company's security policy a firewall or other web monitoring software may be deployed to filter internet connections. As such, and to avoid any potential communication issues for Network Device Monitoring, in addition to the URLs listed in the Agent Communication URLs section we would suggest whitelisting the following URLs in the firewall or software:

Territory URL
Americas avery-us-west-2-svc.logicnow.us
  cannonball-us-west-2-push.logicnow.us
Asia avery-ap-southeast-2-svc.logicnow.us
  cannonball-ap-southeast-2-push.logicnow.us
Australia avery-ap-southeast-2-svc.logicnow.us
  cannonball-ap-southeast-2-push.logicnow.us
Europe avery-eu-west-1-svc.logicnow.us
  cannonball-eu-west-1-push.logicnow.us
France (FR) avery-eu-west-1-svc.logicnow.us
  cannonball-eu-west-1-push.logicnow.us
France1 avery-eu-west-1-svc.logicnow.us
  cannonball-eu-west-1-push.logicnow.us
Germany avery-eu-central-1-svc.logicnow.us
  cannonball-eu-central-1-push.logicnow.us
Ireland avery-eu-west-1-svc.logicnow.us
  cannonball-eu-west-1-push.logicnow.us
Poland avery-eu-west-1-svc.logicnow.us
  cannonball-eu-west-1-push.logicnow.us
United Kingdom avery-eu-west-1-svc.logicnow.us
  cannonball-eu-west-1-push.logicnow.us
United States avery-us-west-2-svc.logicnow.us
  cannonball-us-west-2-push.logicnow.us