Perform a manual definition database update in Patch Management

A manual Patch Management definition database update can be performed using update.exe in the Advanced Monitoring Agent patchman sub-folder. Typically C:\Program Files\Advanced Monitoring Agent/patchman or C:\Program Files (x86)\Advanced Monitoring Agent/patchman on 64bit devices.

Update.exe is also useful in troubleshooting as it not only shows the update progress, but reports on any errors.

Directly Download Files

  1. Login to the device
  2. Navigate to the patchman sub-folder (C:\Program Files\Advanced Monitoring Agent/patchman or C:\Program Files (x86)\Advanced Monitoring Agent/patchman)
  3. Click on update.exe
    1. Select GFI web site in Update application files from the following location to directly download the required files
    2. Click Next to proceed
    3. Select the packages to update (if prompted)
    4. Click Next to proceed and begin the installation process

Alternative Location

Where update.exe experiences problems retrieving the files from the GFI website it is possible to download the files to a local folder and use the Alternative Location option to this directory. Please note, not all browsers support the 7z file extension. When testing both Internet Explorer and Chrome successfully downloaded these files.

  1. Login to the device
  2. Download the following files to a locally accessible folder:
  3. http://software.gfi.com/lnsupdate/index.txt

    http://software.gfi.com/lnsupdate/lnss11updateinfo.xml

    http://software.gfi.com/lnsupdate/lanss_11_patchmngmt.7z

    http://software.gfi.com/lnsupdate/lanss_11_mnspdata.7z  

    http://software.gfi.com/lnsupdate/lanss_11_patchmngmtprerequisites.7z

    http://go.microsoft.com/fwlink/?LinkID=74689

  4. Navigate to the patchman sub-folder (C:\Program Files\Advanced Monitoring Agent/patchman or C:\Program Files (x86)\Advanced Monitoring Agent/patchman)
  5. Click on update.exe
    1. Select Alternative Location in Update application files from the following location
    2. Enter the folder location containing the files from step 2
    3. Click Next to proceed
    4. Select the packages to update (if prompted)
    5. Click Next to proceed and begin the installation process

Update application files from the following location

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Choose which packages to update

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