Mac Workstation Monitoring

Proactive monitoring and alerting of Mac computers will lead to increased uptime and faster fault resolution with the following checks currently available.

24x7 Checks

Daily Safety Checks

File System Space Check

+

Apple System Log Check

+

Log File Check

File System Space Change Check

+

OS X Daemon Check

+

Hacker Check

+

Process Check

Log File Check

Script Check

OS X Update Check

Physical Disk Health Check

+

Script Check

+ Check added by default when deploying the Agent (where supported or the monitored product installed).

On-Check Failure Automated Task

From Mac Agent 2.1.0 we have included the ability to run a Automated Tasks when a Check fails to, for example automatically dealing with cause of the failure, and have incorporated the option to assign an On-Check Failure Automated Task when adding or editing a Check in the Checks tab for the Dashboard. Further information on this process is available in the section: Link Check to On-Check Failure Automated Task.

The selected Automated Task only runs when a passing Check fails and creates an entry in the Outages tab. The Automated Task does not continually run when a Check is in the failed state, the Check must first pass, then fail again before the Automated Task is triggered.

Mac Agent v3.6.0 RC - Big Sur and support for Macs with new Apple Silicon processors

Mac Agent v3.6.0 RC introduced support for macOS 11 Big Sur and includes native support for Macs with new Apple Silicon processors. Some add-on features like AV will run in Rosetta 2 compatibility. We expect to have those ready in the near future, but the core Agent is ready today.

For technical reasons, the Agent is not a Universal 2 binary, so if you use Migration Assistant to transfer from an Intel Mac to and Apple Silicon Mac, please reinstall the RMM Agent to ensure the native version is used. Our installer will determine the correct package to install.