Remote Monitoring & Management Help

Install the Mac Agent on the workstation

Once the transfer of the DMG containing the PKG file has completed.

  1. Navigate to the download directory.
  2. Double-click on the DMG to open.
  3. Double-click on the PKG to run the installer.
  4. This starts the Mac Agent installation wizard.
  5. Enter the password of the user you logged into the Mac under when prompted to authorize the install.
  • Pre-Mac Monitoring Agent 3.3.0 Close the wizard once complete.
  • From Mac Monitoring Agent 3.3.0 (supported on OS X 10.10 Yosemite and above), continue with the installation.

Regardless of the version of the Mac Monitoring Agent, the next step is to register the device with the Dashboard.