Remote Monitoring & Management Help

Network Monitoring

There are a comprehensive range of network monitoring, network alerting and network diagnostic tools to help you manage network performance more effectively. Spot problems early, show where upgrades are needed and deliver better network performance.

Connectivity

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Connectivity to various networked IP devices can easily be tested using the PING Check[Windows | Linux] Our customers use PING check to keep an eye on:

LAN Equipment - e.g. Printers, Routers, Servers, NAS, UPS, MFD’s

Wide Area (WAN) Connections - e.g. Internet Connections, Remote Offices

Bandwidth

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What's Consuming your Bandwidth?

The Bandwidth Monitoring Check [Windows | Linux] makes it easy to see who is eating your bandwidth. If this starts to slow network performance, the system lets you know.

Bandwidth Monitoring can be used for any physical network interface; Ethernet, Fast Ethernet or Gigabit Ethernet.  The Bandwidth Check uses SNMP to give a measure of the traffic through interface over the past 15 minutes, and if this traffic exceeds a specified level an alert is generated.

Networking Equipment (Firewalls, Switches & Routers)

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Network Monitoring gathers detailed information from firewalls, switches and routers quickly and easily using our SNMP Check [Windows | Linux] capability for pro-active management of equipment vital to smooth running of the network.

Network Services (TCP/IP)

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Easily Monitor TCP Service function with TCP Service Check

The TCP Service Check [Windows | Linux] generates an alert when any specified port on an ISP, internal server or external network is either open or closed depending upon the check configuration.

To ensure this check is as versatile as possible we have included a drop-down list containing a number of popular preconfigured Ports and additional ones may be added if required.  Simply configure the check assigning a descriptive name and enter the hostname or IP address you wish to query then enter the Port number in the Port box.

This check allows you to quickly and easily determine that various network services (both internal and external) are doing what they are supposed to be i.e. providing services they should be or are unavailable (secure).

Our customers use this check in a wide ranging variety of situations e.g.

Test Port 25 (SMTP) - to ensure email can flow in & out

Test 80/443 (HTTP/HTTPS) - to check web servers (both internal & external) are running

Test 1723 (PPTP) - to ensure remote workers can function

Test 3389 (RDP) - to check remote administration is possible

Test many other ports - to ensure other devices/business applications are running as designed

Windows Services

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The Windows Service Check monitors the state of the specified Windows Service generating an alert when any problems are discovered, for example whether the specified application’s service is stopped, in the process of stopping or is not accessible.

DHCP Server Service

DNS Server Service

Netlogon Service

Microsoft Exchange Information Store

The Agent incorporates the option to restart a service when it is in the "stopped" state (either stopped unexpectedly or stopped manually) to ensure that all essential services are running. (Services that have been disabled will not be restarted).

Linux Daemons

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The Linux Daemon Check monitors the state of the specified daemon generating an alert when any problems are discovered, for example whether the specified application’s service is stopped, in the process of stopping or is not accessible.

The Agent incorporates the option to restart a daemon when it is in the "stopped" state (either stopped unexpectedly or stopped manually) to ensure that all essential daemons are running. (Daemons that have been disabled will not be restarted).

OS X Daemons

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The OS X Daemon Check monitors the state of the specified daemon generating an alert when any problems are discovered, for example whether the specified application’s service is stopped, in the process of stopping or is not accessible.