Remote Monitoring & Management Help

NetPath Agent Installation

Adding the first path to a device triggers the download and installation of the NetPath Agent.

During the installation, the device's Dashboard Summary tab displays the NetPath Agent's current state: Not Installed, Pending Active. Use Refresh to update the section.

Once installed, the NetPath Agent retrieves the device's path configurations from the Dashboard and begins probing the destinations at the entered probing interval, uploading the results to the Dashboard's NetPath section.

To retrieve any path configuration updates (newly added or removed paths) the NetPath Agent checks-in every 5 minutes and applies any changes during the next probe cycle.