Remote Monitoring & Management Help


Network problems impact productivity and can be time-consuming to track down, particularly when the connection is to an external resource.

NetPath helps you quickly and easily troubleshoot network performance issues for on-premise, hybrid and cloud environments. Not only the part of the network that you manage, but also the nodes and links of your providers.

It achieves this by automatically creating a (potentially multi-path) map between a Windows node and the specified destination, displaying performance details and supporting information for device both inside and outside of your network.

NetPath provides:

  • Performance metrics and details of the source and destination nodes along with the primary connection
  • Deeper insight into networks to isolate the node or connection that is decreasing end-to-end performance
  • Enhanced quality of service for end-users
  • 24x7 monitoring of the network path
  • Additional object information through the inspector, including company and contact information of external node owners
  • A Path History to check the networkÂ’s performance over the last 30-days
  • NetPath Checks are automatically added for each path to alert you to any discovered problems

How it works

NetPath is available for Windows computers (servers or workstations) running Monitoring Agent 10.5.0 or later, utilizing distributed monitoring and path analysis to discover how applications are delivered through the network to the user.

To setup NetPath, login to the Dashboard using an account with NetPath Roles and Permissions enabled and configure a path on one or more devices.

Once deployed, the NetPath agent uses advanced probing to discover and test the network path traffic takes to any network endpoint, including the local file print server, your website, or external addresses, over the selected port.

After discovering the path and quantifying the performance of each node and connection, NetPath enriches the picture with additional data about internet nodes.

This results in a clear end-to-end map from the source to destination.

For problem notification, you can choose to generate Alerts where the NetPath Check fails for a path.

Dashboard user access to, and usage of this feature is dependent upon the permissions associated with their role.

What do you want to do?