Remote Monitoring & Management Help

Edit Device Details

With the Device Edit option, you can provide a more meaningful Description, reclassify the Device Type or even change the Device Name to match its Dashboard counterpart (by default the Connected Devices section displays the Hostname*).

  1. Right-click on the target device in the Connected Device or Connection History tab
  2. Choose Edit Device or from the Device drop-down
  3. Edit the required information in the Device Details for DEVICENAME dialog
  4. OK to save and apply

To reset the device details back to their original values at any time, even after changes to the device details are saved, click Revert to Discovered Values. Available in the Edit Device dialog after actioning any changes.

nd_device_details

* Like Asset Tracking, Network Discovery will show the hostname of the device on the Dashboard rather than the Monitoring and Management device name that may have been assigned when installing the Advanced Monitoring Agent in server mode. As such to ensure the Network Device name matches its Monitoring and Management counterpart, the Network Device Name may be amended in the Edit Device dialog. This will only change the name displayed in the Connected Devices panel.

Non-Editable Fields

Device Information

Client

Agent Installed (Discovery Agent)

Site

Network Agent Version

Hostname

First Seen

Domain Name

Last Seen

Network Interface

MAC Address

Wireless

Connect to Network

Is Discovery Agent

IP Address

Last Connected

Editable Fields

Device Type

Unknown Device Type

unknown_icon

Wired Router

wired_router_icon

Laptop

laptop_icon

Wireless Router

wireless_router_icon

Workstation

workstation_icon

Firewall

firewall_icon

Server

server_icon

Switch

switch_icon

Printer

printer_icon

Set Top Box

set_top_box_icon

Phone

phone_icon

Gaming System

gaming_system_icon

Tablet

tablet_icon

Virtual Machine

vm_icon

NAS/SAN

san_nas_icon

Home/Office Automation

home_auto_icon

Operating System

Unknown OS

unknown_icon

iOS

Windows

windows_icon_7

Android

android_icon

Linux/UNIX

linux_icon

Cisco IOS

other_os_icon

Mac

ios_icon

Other OS

other_os_icon

OS Version

Unknown OS

unknown_icon

Unknown Version

Other

Windows

windows_icon_7

Unknown Version

Windows 8

Windows 2000

Windows Server 2012 R2

Windows XP

Windows 8.1

Windows Server 2003

Windows NT 3.5.1

Windows Server 2003 R2

Windows NT 3.1

Windows Vista

Windows NT 3.5

Windows Server 2008

Windows NT 4

Windows Server 2008 R2

Windows 10

Windows 7

Other

Windows Server 2012


Linux/UNIX

linux_icon

Unknown Version

Cent Linux

Ubuntu Linux

FreeBSD

Debian Linux

OpenSUSE Linux

Mint Linux

Other

Fedora Linux


Mac

Unknown Version

OS X Snow Leopard

OS X Cheetah

OS X Lion

OS X Puma

OS X Mountain Lion

OS X Jaguar

OS X Mavericks

OS X Panther

OS X Yosemite

OS X Tiger

Other

OS X Leopard


iOS

Unknown Version

Other

Android

android_icon

Unknown Version

Other

Cisco IOS

other_os_icon

Unknown Version

Other

Other OS

other_os_icon

Unknown Version

Other