Remote Monitoring & Management Help

Device Name, Password and Encryption Key

The Device Name, Password and Encryption Key is required when recovering the source system data to the target computer.

Select the target device in the north panel of the monitoring Dashboard and go to the Edit menu (available in the right-click context menu, by highlighting the device then Edit, Edit device or by double-clicking on the machine in the north panel).

In the Edit dialog choose the Backup & Recovery section and in the Recovery Encryption Key click Request Encryption Key entering the password of the account used to login to the Dashboard to confirm.

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This returns the Backup Account Info dialog showing the active Status of the device along with its Device Name, Password and Encryption Key.

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