Remote Monitoring & Management Help

Monthly Report Pick 'n' Mix Charts

The Monthly Report is a vital tool for demonstrating just how hard the company has been working over the last month for the clients and although the report contains a plethora of 24x7 and Daily Safety Check charts we realize that only specific charts may be relevant in the Report.

To accommodate this we have added the option to format the content of the Monthly Report to allow the creation of a default template for all customers as well as tweak the reports on a client by client basis.

How to create the Default Monthly Report Content

  1. Go to Settings > Client Reports >Default Monthly Report Content
  2. Choose the Section HeadingsFont Color and Background Color then select or deselect the charts included in the Monthly Report
  3. Depending on the content option an example chart may be available from the Example button. This allows a considered opinion to be made regarding the chart's inclusion in the report.

  4. OK to save and apply these settings as the Monthly Report default

client_report_settingall

monthly_main_picknmix

monthly_main_av_example

Configure the Monthly Report per Client

The content for the Monthly Report is configurable for specific clients:

  1. Go to Settings > Client Reports Server > Server Client Report Settings > Monthly Reports
  2. Enable the Monthly Report for the Client
  3. Tick Override Content (untick to return to the default) and select Show to display the available options, Hide to minimize the options panel
  4. OK to save and apply

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Default Monthly Report Content

The following sections displays the global configuration option along with the equivalent per-client setting.

 

Global Options Client Options
Page Formatting

Page Numbers

Page Numbers

Page Heading Numbers

Page Heading Numbers

All Sites

Antivirus Check

Antivirus Check

Backup Check

Backup Check

Uptime
Site Uptime Site Uptime
Server Uptime Server Uptime
Do no count maintenance as downtime Do no count maintenance as downtime
Percentage Good Analysis

24x7 Checks

Percentage Good Analysis - 24x7

Daily Safety Checks

Percentage Good Analysis - DSCs

Outage Analysis

24x7 Checks - Current Month

Outage Analysis - Current Month - 24x7

24x7 Checks - 12 Months

Outage Analysis - 12 months - DSCs

Daily Safety Checks - Current Month

Outage Analysis - Current Month - 24x7

Daily Safety Checks - 12 Months

Outage Analysis - 12 months - DSCs

Growth

Disk Drive Growth

Disk Drive Growth

Exchange Store Growth

Exchange Store Growth

Patch Status Check

Installed Patches (required for missing Patches)

Installed Patches
Missing Patches Missing Patches