Remote Monitoring & Management Help

Update to Agent 8.16 or later

The Seed Backup Service requires at least Agent 8.16 Release Candidate and this can be installed on servers and workstations by selecting Download Agent v8.16 Release Candidate or later from the Agent menu and running the downloaded executable on each server and workstation the Seed Backup Service is to be enabled for.

Alternatively, select Download Site Installation Package to generate a silent installer for installation on multiple workstations via Group Policies or the one-click Remote Worker installer for workstations not connected to Active Directory.

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All existing configuration settings are retained when updating the Agent

Further information on the Agent installation and update process is available here.