Remote Monitoring & Management Help

Backup & Recovery Seeding

Depending upon the volume of data, it can take days if not weeks to upload the initial backup over the internet; particularly where the network has a slow or unstable internet connection.

As such we have included the facility to perform the initial backup offline, with the upload itself taking place from a different location; with a faster and more stable internet connection.

There are two seed backup options available:

Backup & Recovery Self-Service Seed Loading

Download the required files to your own USB disk, attach this to the source computer.

Once the initial backup has completed, simply upload its contents from a location with a faster, more stable internet connection to the online data store.

Backup & Recovery Seed Load Service

Requested from the Dashboard, we send you a USB drive which is attached to the source computer.

Once the initial backup has completed, simply return the disk for upload to the online data store.