Remote Monitoring & Management Help

Restore the Exchange Store

When restoring the Exchange Store the current database must be dismounted, replaced with the restored database (we would suggest making a copy of the current database first) then the restored database mounted. The database mount and dismount process varies between Operating Systems with the basic steps outlined below:

Microsoft Exchange 2003

Microsoft Exchange 2007

Microsoft Exchange 2010

Microsoft Exchange 2013

Exchange Store restoration process

The first step when performing a restore is to select the device the data is to be restored from on the Dashboard and open the Backup Manager.

This can be achieved either from the Backup tab - select the required session then from the Backup & Recovery menu Restore From This Session - or from the Server drop-down - Backup & Recovery, Restore.



A Backup Manager connection is then established to the remote device opening the console in the Restore tab.

Highlight the Exchange stores from the Data location drop-down (if not already selected) and the data set to restore from in the Backup time drop-down.

Once this information has loaded, in the north panel expand the Exchange server plugin (data source) tree to select the required backup and click Restore to restore to the original location or Browse* to navigate to the target folder and click Restore to begin.


* the option to restore to another location is restricted to logins with enhanced privileges, for example Superusers or the Agent Key (where this has Dashboard access enabled).

Further information on this process is available in the IASO article Exchange backup and restore

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