Remote Monitoring & Management Help

Microsoft Exchange 2013

The Exchange Management Console is no longer available in Microsoft Exchange 2013, rather the Exchange Admin Center or PowerShell is used to mount and dismount databases.

Access the Exchange Admin Centre

As the Exchange Admin Center (EAC) is now a web-based management console, the Exchange Control Panel (ECP) virtual directory URL is used to access the console from a web browser and will look similar to the following:

   Internal URL: https://CASServerName/ecp

   External URL: https://mail.domain.name/ecp

If unsure of the Exchange Control Panel address, the Get-ECPVirtualDirectory PowerShell cmdlet can be used to display information on the internal and external URL. The following command returns the Exchange Control Panel  virtual directory name, internal and external URLs in a formatted list.

Get-ECPVirtualDirectory | Format-List Name,InternalURL,ExternalURL

Dismount the database

Logon to the Exchange server as an administrator

Exchange Admin Center

Open the Exchange Admin Center portal

Navigate to Servers

Select Databases

Choose the Mailbox database and click the more (...) icon at the top of the page.

From the drop down select Dismount database

PowerShell

Open a PowerShell command prompt

Enter:

 Dismount-Database -Identity DatabaseIdParameter

DatabaseIdParameter is the Identity parameter - GUID or distinguished name (DN) - representing a specific database.

The Exchange Admin Center can be used to verify whether the database was successfully dismounted:

Go to Servers, Databases and select the required mailbox

Click the pen symbol and ensure the database status is Dismounted

Make a copy of the current database

In line with best practice we suggest making a copy of the current database and logs before proceeding.

Navigate to the database file path (for example C:\Program Files\Microsoft\Exchange Server\Mailbox\First Storage Group) then copy to a temporary location.

Restore the database

In the Backup Manager either Restore the data to the original location or select a different destination.

Where an alternative destination was selected the data must be copied from there to the database file path (for example C:\Program Files\Microsoft\Exchange Server\Mailbox\First Storage Group).

Once the restore has successfully completed:

Mount the database

Exchange Admin Center

Open the Exchange Admin Center portal

Navigate to Servers

Select Databases

Choose the Mailbox database and click the more (...) icon at the top of the page.

From the drop down select Mount database

PowerShell

Open a PowerShell command prompt

Enter:

 Mount-Database -IdentityDatabaseIdParameter

After mounting the database the Get-MailboxDatabase cmdlet (which retrieves the properties for all mailbox database) can be used to ensure this was successful:

   Get-MailboxDatabase -IncludePreExchange2013

Please note, the account used to run these PowerShell cmdlets requires the following permissions (Mailbox databases): Organization Management, Server Management

Further information on this process is available in the IASO article Exchange backup and restore

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