Remote Monitoring & Management Help

Virtual Disaster Recovery to Azure Cloud

The Virtual Disaster Recovery feature available from Backup & Recovery 2015 (Agent 9.13.4) includes the facility to recover to a virtual machine in the Microsoft Azure Cloud recovering the system state and important file to create a working mirror of the source computer along with all of the necessary data. This mirror can also be kept up-to-date through the continuous restore feature.


Pre-backup requirements for the source system

System Requirements for device Virtual Disaster Recovery is performed from

Target System Requirements - A Microsoft Azure subscription along with an administrator or co-administrator level login is required to begin creating virtual machines in the Azure cloud. To grant a user administrative permissions, log in to the Azure Portal and go to Settings > Administrators


Install recovery software

Install the Backup Manager (either locally or on another computer in the restore-only mode) or the Recovery Console.

For the highest possible data recovery speed, a virtual machine should be created in the Azure Cloud, install the recovery software to that machine, and fill out the advanced settings at the next step. This way, the data will be transferred to the Azure Cloud directly. Otherwise the data will be recovered to your local temp folder and then transferred to the Azure Cloud.

Configure advanced settings for speedy restore from Azure (if applicable)

If your recovery software is running in the Azure Cloud, please configure some additional settings.

Backup Manager

Backup Manager users should enter access details to the config.ini file found in the Backup Manager installation folder, for example C:\Program Files\Backup Manager

  1.    Start the Services Console (services.msc).
  2.    Right-click the Backup Service Controller service and choose Stop.
  3.    Open config.ini, and then specify the name of the Azure virtual machine and the Cloud service it is powered by (the [General] section of the file). For example:
  4. [General]
  5. ...
  6. VdrAzureRestoreVirtualMachineName=my-host-machine-hy26
  7. VdrAzureRestoreServiceName=my-azure-service-hy
  8.    When finished, save the changes and start the Backup Service Controller.

Recovery Console

  1. Start the Recovery Console.
  2. Click Advanced.
  3. Machine Name: Enter the name of the virtual machine in the Azure Cloud.
  4. Service Name: Enter the name of the service the virtual machine is powered by.
  5. Credentials File: Specify the location of the .publishsettings file downloaded from the Azure account containing the access credentials for Azure (required to access the virtual machines). If required, the file can quickly be retrieved using the Download credentials file link.
  6. Click OK to apply the changes.


Perform data recovery

Virtual Disaster Recovery can be performed through the Backup Manager or the Recovery console, and in both applications it is necessary to enter the following settings:

Credentials file Specify a path to the Azure.publishsettings file on a computer (the file contains the access credentials for the Azure Cloud). If required, the file can quickly be retrieved using the Download link.

Machine name Enter a name for the new virtual machine that will be created in the Azure Cloud for virtual disaster recover purposes.

If the name of an existing machine is entered, all data available on it is overwritten

Service name Enter a name for the new service that will be created in the Azure Cloud for virtual disaster recovery purposes.

Azure requirements for machine names and service names:

Only letters, numbers, and hyphens.

Between 3 and 15 characters in length.

Start with a letter and end with a letter or a number.

My new VM should be part of network Enable the feature if to connect the new virtual machine to a virtual network. This can be an existing network or a totally new one (it will be created automatically).

Boot disk size (optional) Use this setting to assign a custom size to the system disk created on the virtual machine (otherwise the size of the new disk will be the same as the original). Note that 1023 GB is the maximum size allowed by Azure.

Machine location (optional) The region the data will be uploaded to (set to West Europe by default). To speed up data transfer, choose a geographically close datacenter.

Machine size (optional) The size of the virtual machine (set to ExtraSmall by default). Please see this Microsoft help article for more info about this setting.

Clean temporary data after restore The temporary data is a virtual disk created in the local Temp folder. The size of the disk is close to the size of the system. Keep the disk to speed up subsequent restores or delete it to save space.

Use restore-only mode on target machine Keep this setting on to prevent unwanted backups from running on the recovered virtual machine.

Enable Remote Desktop select this option if the source system isn't properly configured for remote access or its configuration is not known. The feature facilitates access to the virtual machine remotely in the Azure Cloud after recovery (see Find recovered data in the Azure Cloud below).

Recovery Console and Backup Manager

mob_azure_full mob_azure_bm

Find recovered data in the Azure Cloud

Finally, connect to the newly created virtual machine (providing it allows remote access).

  1.    Log in to the Azure account.
  2.    Choose Virtual Machines from the menu.
  3.    Select the new virtual machine. Click Start.
  4.    When Status sets to Running, click Connect. An automatic download of the *.rdp file will start.
  5.    Open the file and follow the wizard. Enter the username and password for the recovered computer.

   Find the recovered system state and other files (if applicable) on the virtual machine.


Please note that we are not responsible for the content of external sites.

What do you want to do?