Remote Monitoring & Management Help

Archive Service

Retaining an archive backup may not simply be best practice, so there is a snapshot of your customers data available from outside of the retention period you can restore from, but it can be an industry or regulatory requirement.

In addition to specifying archives for the Files and folder backups in the Backup & Recovery Policy dialog, you can configured archiving for all data sources in the devices Backup Manager.

Open the Backup Manager, either on the device itself or from the Dashboard:


  1. Log on to the device
  2. Click the Backup Manger icon on the desktop (where available)
  3. or

  1. Go to Start
  2. All Programs
  3. Backup & Recovery Backup Manager


  1. Right-click on the target device in the north panel of the Dashboard (or from the Server or Workstation drop-down)
  2. Backup & Recovery
  3. Open Backup Manager

Manage Archiving

  1. Navigate to Preferences in the Backup Manager
  2. Go to Archiving
  3. Add Archiving (where enabling archiving)
  4. Enter or edit the archiving information
  5. Save to apply
  6. Name Enter an archive name for identification.

    Select the archive time from the drop-down. The next successful backup that runs for the data source after the selected time is marked as the Archive Batch Backup.

    As such we suggest ensuring the entered Day of the Month and Time is set to run before the desired archive backup. For example if the backup runs at 02:00 configure the archive Time to run: for 01:45.

    Data sources This dialog displays all Data Sources, click the x against to deselect any Data Sources from this archiving set.
    Months Click in the Select Months box and choose the required month from the drop-down. Repeat this process to add additional months.
    Days of month^

    Tick Days of the month and choose Configure.

    Click in the Days of the month box to display a list of days and select the required day, repeating this process to add additional days.

    Once complete click Save to apply.

    When choosing the Day of the Month we would suggest taking into consideration months where the date does not exist as the archive will not run on these date, for example the 30 th February, 31st April etc.



    Tick Weekdays, choose Configure select the day from the Weekdays drop-down.

    Click in the Select weeks box to display a list of weeks for selection and select the required week, repeating this process to add additional weeks

    Once complete click Save to apply.


    ^ Important: Please ensure that either the Days of month or Weekdays are configured as otherwise although the selection will be accepted, the archive will never run.
    The Archive schedule refers to the local time of the computer the Agent is installed on.

  7. Untick the Archive box to disable
  8. Click the X button against the archive to delete its schedule

Please note that Archiving is not available for workstations or laptops using Backup & Recovery Documents.