Remote Monitoring & Management Help

Mobile Device Usage Report

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For individual devices the Data Usage,Calls and Messages tabs are incredibly useful in determining the over device usage, however there may be times where you require this information over a Site, Client or even the customer base

The Mobile Device Usage Report filter contains details on the device and owner along with the number of Calls, Messages, Data Usage etc. This Report contains the option to select All Clients or drill down to a specific Client and Site, returning information for the required Calendar Month (where information is available) in the Output Format of your choices, HTML or CSV.

Filter

Option

Client

All Clients or select a specific Client from the drop-down

Site

All Sites or select a specific Site from the drop-down

Calendar Month

Select the required month from the drop-down

Output Format

HTML or CSV

mdm_usage_reports

For each device the following information is returned:

Column

Details

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Column

Details

OS

Google Android

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Phone Number

Device phone number (where applicable)

Device Type

Phone

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Calls (minutes)

Number of call minutes used during the selected month

Tablet

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Messages

Number of SMS messages during the selected month

Device

The designation of the device

Data Usage

Amount of data used during the selected month

Device Holder

Name of the device owner

Date Activated

Date MobileGuardian was activated on the device

The report also includes the combined usage statistics as a total and average for the Client and Site selection:

Indicator

Details

Total Devices

Total number of devices at the selection

Total Calls

Total number of calls for the selection

Total Messages

Total number of messages for the selection

Total Data Usage

Total volume of data consumed

Average Calls

Average number of calls for the selection

Average Messages

Average number of messages for the selection

Average Data Usage

Average volume of data consumed

mdm_usage_report