Remote Monitoring & Management Help

Security

Security

BYOD

COD

Commands

Locate Device

Determine the current position of the device and displays this via OpenStreetMaps in the Location tab.*

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Remote Lock

Remotely lock the device to prevent access.

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Set Passcode

Change the passcode required to login to the device.*

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Clear Passcode

Remove the passcode from the device.

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Reset/Add Passcode and Lock

Once the reset command is received, the device is locked with the required unlock PIN sent to the Dashboard where it appears in the Commands tab. Where the device does not have a passcode it is still locked (with the unlock PIN appearing in the Commands tab), however one unlocked it will not require the PIN or passcode for access.**

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Remote Ring

Trigger the device's ringtone regardless of volume.

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Remote Wipe Device

Erase all data, including any attached SD cards, by resetting the device back to its factory default settings.

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Passcode

Allow simple value

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Require alphanumeric value

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Passcode type

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Minimum number of complex types

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Maximum passcode age

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Passcode history

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Maximum Auto-Lock

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Maximum grace period for device lock

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Maximum failed attempts before wiping

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Minimum passcode length

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Restrictions

Restrictions

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The following sections contain information on the Passcode and Restrictions settings for Apple iOS, Google Android and Microsoft Windows Phone 8.1