Remote Monitoring & Management Help

Mobile Device Management Policy Options Overview

Section

Option

BYOD

COD

General Settings

Basic Device Information

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Usage

Storage Information

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Call History

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Message History

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Mobile Data Usage

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Installed Apps

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Accounts

Email (multiple)

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ActiveSync

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Networks

Wi-Fi (multiple)

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VPN

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Security

Commands

Locate Device

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Remote Lock

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Set Passcode*

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Clear Passcode**

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Reset/Add Passcode and Lock

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Remote Ring

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Remote Wipe Device

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Passcode

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Restrictions

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Operating System

Supported Versions

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Apple iOS

7+

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Google Android *

4.0+

Ice Cream Sandwich

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Microsoft Windows Phone

8.1

Please be aware that Windows 10 is currently unsupported.

Notes

*

Although the Microsoft Windows Phone 8.1^ policy does not have an explicit Set Passcode option.

Selecting Reset Passcode effectively sets a passcode on the device if one was not previously configured.

**

Similarly, the Google Android policy does not have an explicit Reset Passcode option.

Selecting Set Passcode effectively resets the passcode.

Android: please be aware that the version of Android will determine the features that are available on the mobile device.

More detailed information on the various options is available in the Feature Comparison section.