Remote Monitoring & Management Help

Apps

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When querying the Mobile Device a list of the currently installed apps is retrieved and displayed under the Apps tab.

This section contains the following information for each app, its Name, Package Name and Version.

mdm_apps_tab

Please be aware when installing the iOS application the Summary information is retrieved from the device but to populate the Apps section it is necessary to run the Update Device Information command. Otherwise the Apps information is retrieved at the next scheduled daily device information update.