Remote Monitoring & Management Help

End user actions: macOS High Sierra (10.13) and later

With the release of macOS 10.13.2 (High Sierra). Apple introduced new security settings. These were further enhanced in 10.14 (Mojave) with new privacy options. The privacy options prevent third-party applications from interacting with the device's data without end-user authorization.

The default configuration is block. Where an application requires access. The application, in this case Bitdefender, must first receive end-user approval.

macOS High Sierra (10.13) and later requires authorization for system (kernel) extensions. These extensions provide additional security and ensure protection is not interfered with.

The user receives a prompt to authorize access after installation. This setting is also configurable post-install. From the user interface in High Sierra. Or through Security & Privacy settings in both High Sierra and Mojave.

In addition to the system extensions. macOS Mojave (10.14) applications also require Full Disk Access. This controls third-party applications interaction with data held on the device.

The user may receive a prompt to authorize access to control System Events. For example, when the computer requires a reboot to remove a threat.

System Extension Approval  

Full Disk Access

Transparency, Consent, and Control (TCC)

Kernel extensions do not require end-user approval if installed on the computer before it upgrades to macOS High Sierra (10.13). Or, they are replacing previously approved extensions.

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