Remote Monitoring & Management Help

System Tray Icon

The Managed Antivirus agent and all of its features (manually run on-demand scans, manage quarantined items and update the virus detection files) is access through the Managed Antivirus system tray icon bd_shieldgenerally found in the taskbar beside the system clock.

Double-click on the Managed Antivirus system tray icon bd_shieldto open the agent or right-click on the icon to display a context menu with the following choices:

Show

Opens the main Managed Antivirus agent.

About

Displays a window containing information on the product including the Technical Support contact details (where available). Opening the About window automatically initiates an on-demand update.

Language

Returns the list of languages currently available for the program’s user interface. Simply choose the required language from the list to apply.

The system tray icon also acts as an at a glance indicator for the computer’s security and scan status (when a scan is in progress). So the user can easily see if any issues are currently reported, along with their severity.

bd_shield

There are no issues affecting the security of the computer

bd_shield_crit

Critical issues affecting the security of the computer

bd_shield_warn

Non-critical issues affecting the security of the computer

bd_shield_scan

Scan in progress

The System Tray icon is generally found in the taskbar beside the system clock. However, depending on the number of icons in the taskbar it may be necessary to expand the Show hidden icons section by clicking on the arrow mav_bdagent_showhidden_arriw to display the Managed Antivirus system tray icon.

mav_bdagent_icon_hidden mav_bdagent_icon_context

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