Remove then Reinstall

How to uninstall then reinstall Managed Antivirus Bitdefender Engine

The reinstallation process for Managed Antivirus - Bitdefender Engine is controlled from the Dashboard, select the device in the north panel and disable Manage Antivirus(this will initiate the product's uninstaller) then simply re-enable Managed Antivirus for the computer to reinstall.

Dashboard

  1. Log into the Dashboard
  2. Right-click on the target device in the north panel of the Servers or Workstations and choose Edit Device from the context menu (this option is also available when double-clicking on the device, from the Server or Workstation drop-down or Edit menu).
  3. Select the Managed Antivirus tab
  4. Change the Setting: to Off (before actioning this change please check that Engine: Bitdefender)
  5. Click OK to save changes and begin the Managed Antivirus - Bitdefender Engine uninstall process
  6. Wait for the device’s Summary tab to show Managed Antivirus - Not Installed

Run VIPRE’s Managed Antivirus Uninstall Tool

Where Managed Antivirus - VIPRE Engine was previously deployed on the device we would suggest downloading and running the Managed Antivirus VIPRE Engine Removal Tool available here to ensure that Managed Antivirus - VIPRE Engine was completely uninstalled.

Important: the VIPRE Removal Tool automatically forces a reboot every time it runs.

Once the device has restarted, login and remove the following Files and Folders to complete the clean uninstall of the Managed Antivirus - VIPRE Engine:

Location

Delete

C:\Program Files\Common Files

All Managed Antivirus entries

C:\ProgramData

C:\Documents and Settings\All Users\Application Data (XP & 2003)

All Managed Antivirus and AntiMalware entries where present.

Reinstall Managed Antivirus Bitdefender Engine

  1. Right-click on the target device in the north panel of the Servers or Workstations and choose Edit Device from the context menu (this option is also available when double-clicking on the device, from the Server or Workstation drop-down or Edit menu
  2. Select the Managed Antivirus tab
  3. Change the Setting: to On or Use Policy Setting (if set to On)
  4. Choose Engine: Bitdefender
  5. Select the Policy
  6. Click OK to save changes and begin the Managed Antivirus - Bitdefender Engine install process
  7. When installed the device’s Summary tab shows Managed Antivirus Active and prompts for a reboot (if required).

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