Remote Monitoring & Management Help

Manually uninstall the Mac Agent

  1. Log on to the target device
  2. Navigate to the Agent directory
  3. $ cd /usr/local/rmmagent/

  4. Run the uninstall.tool as root or use sudo to assume root privileges
  5. $ sudo ./uninstall.tool

  6. Enter the device password to confirm removal

Dashboard deletion or Agent Uninstalls are non-recoverable actions. Once confirmed, any information stored in relation to the Client, Site or Device(s) is instantly removed from the database and the data is unretrievable. Please verify the correct item is selected for removal before entering the password and confirming deletion.

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