Remote Monitoring & Management Help

Maintenance Mode Options

Regardless of whether Maintenance Mode was selected at the Client, Site or device level, three options are available depending on the current maintenance state of the selection.

Start

All selected devices are immediately placed in Maintenance Mode regardless of the devices' timezone. The selection remains in Maintenance Mode until stopped.

Stop

Exits the Maintenance Mode and resumes monitoring on all selected devices. This stops both Start and Schedule maintenance windows.

Schedule

Choose whether to start the maintenance window Now or at a later time and configure the window's duration.

Schedule Information

For visibility the Maintenance Schedule dialog contains information current and future schedules.

Top Pane

Displays the Maintenance Mode selection level (Client, Site or Device) along with the number of devices this selection applies to.

Current Schedule

Contains information on the number of devices in the selection that currently have a schedule in place.

To delete Maintenance Schedules from all devices click the Clear or Clear All button.

This immediately removes any schedules that are currently in place on the selected devices and resets the New Schedule.

The Clear option has the same effect as selecting Stop for any of the selection currently in Maintenance Mode and will resume monitoring on all devices at the Client or Site

New Schedule

Schedules are created in the New Schedule section

Start

Enter the date and time Maintenance Mode is to begin or choose Now

Duration

Choose the length of time the maintenance window is to last.

Until further notice

Devices remain in the Maintenance Mode until manually stopped (Maintenance Mode > Stop) at the Client, Site or device level.

Custom

Displays the End date and time drop-downs: 1 hour, 2 hours, 3 hours, 9 hours, 1 day, 1 week

Repeat

Select the maintenance windows frequency.

None

One-off Maintenance Mode event with no repetition

Daily

Places the device(s) in Maintenance Mode every day at the scheduled Start time and for the configured Duration.

Weekly

Places the device(s) in Maintenance Mode each week on the selected day(s) at the scheduled Start time and for the configured Duration

Simply click the corresponding tick boxes to select or deselect the required days: Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday

Monthly

Places the device(s) in Maintenance Mode on the selected day(s) of the chosen week of the month at the scheduled Start time for the configured Duration

Choose the week of the month from the on the drop-down: First, Second, Third, Fourth, Last

Click the corresponding tick boxes to select or deselect the required days: Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday

Recurrence

Configured when selecting Daily, Weekly or Monthly Repeats.

Until further notice

Devices remain in the Maintenance Mode until manually stopped (Maintenance Mode, Stop) at the Client, Site or device level.

End X days after Start date

Schedule applied to the selected devices until the configured number of days after the Start date

End by [date]

Schedule applied to the selected devices until the configured End by date.

No new Maintenance Windows are started from this date onwards.

The Repeat option is not available when selecting Now.

Saving a new Maintenance Schedule overwrites any previously applied Maintenance Schedules, including those manually added either at the Client, Site or device level.

What do you want to do?