Remote Monitoring & Management Help

Link Check to On-Check Failure Automated Task (Windows and Mac) 

We have included the ability to run an Automated Task when a Check fails, for example run a Clean All Temp Files Task when the Disk Space Check fails, both from the Tasks tab and by assigning an On-Check Failure Automated Task when adding or editing a Check in the Checks tab.

Depending on the Agent version, a different configuration update mechanism is used for Automated Tasks and Checks. The Automated Task update may take up to two 24x7 Check cycles to deploy, whilst the Check update takes place in near real-time. This can result in the Agent running the newly configured Check, before the Automated Task has synchronized with the Agent. In this case, the Automated Task will not run where the Check fails.

Add Check

  1. Select the target device in the north pane of the Dashboard.
  2. Navigate to the south Checks tab.
  3. Click Add Check.
  4. Choose the desired Check from Add 247 Check or Add DSC Check.
  5. Enable the Assign a Task after creating the Check tickbox.
  6. Configure the Check as required and click OK.
  7. This opens the Add Automated Task Dialog.
  8. Select Script from the drop-down and configure where required, the Select Script drop-down includes both system grouped by function and custom User Defined Automated Tasks.
  9. Click Next to Set maximum permitted execution time.
  10. Finish to complete and add both the Check and associated On-Check Failure Automated Task.

Edit Check

  1. Select the target device in the north pane of the Dashboard.
  2. Navigate to the south Checks tab.
  3. Choose the desired Check and from the Check drop-down or right-click on the Check choose Edit Check or simply double-click on the Check to open this dialog.
  4. Enable the Assign a Task after editing the Check tickbox.
  5. Configure the Check as required and click OK.
  6. This opens the Add Automated Task Dialog.
  7. Select Script from the drop-down and configure where required, the Select Script drop-down includes both system grouped by function and custom User Defined Automated Tasks.
  8. Click Next to Set maximum permitted execution time.
  9. Finish to complete and add both the Check and associated On-Check Failure Automated Task.

View Check and Automated Task Association

Once added, any Automated Tasks associated with a Check appear in the Checks tab in the Assigned Tasks column; including those added via the Tasks tab, Add Automated Task. Click on the Assigned Tasks link to open the Tasks tab and view information on the Task.

Where multiple Automated Tasks are associated with a Check the Assigned Tasks column reports the number of configured Tasks.

Similarly, the Tasks tab contains a list of associated Checks in the Assigned Check column. Click on the Assigned Check link to open the Checks tab and view information on the Check.

Any changes to the Automated Task are actioned from the Tasks tab.