Remote Monitoring & Management Help

Configure Alerts per Device

24x7 or Daily Safety Check - Device Level

  1. Click the Alert Columns button above the south pane
  2. Choose the Alert types to display
  3. In the Checks tab
  4. Tick the boxes against the target Check(s) that corresponds to the required Alert type (untick to disable alerting for a Check)
  5. Click Save Changes to apply
  6. Re-click the Alert Columns button and untick the Alert types to hide their columns

24x7 or Daily Safety Check - Check Level (Add/Edit Check)

  1. Select the server in the north pane of the Dashboard
  2. Go to the Check tab
  3. Add Check

    1. Click Add Check
    2. Add 24x7 Check or Add DSC Check
    3. Choose the Check and configure thresholds
    4. Click Alert Settings
    5. Select the Outage Alerts and Recovery Alerts for the Check
    6. OK to save and apply

    Edit Check

    1. Right-click on the target Check (or from the Checks drop-down)
    2. Configure the Check
    3. Click Alert Settings
    4. Select the Outage Alerts and Recovery Alerts for the Check
    5. OK to save and apply

Server Overdue

  1. Click the Columns button above the north pane
  2. Choose the Alert type to display
  3. In the Servers tab
  4. Tick the boxes against the target Server(s) that corresponds to the required Alert type (untick to disable alerting for a Server)
  5. Click Save Changes to apply
  6. Re-click the Columns button and untick the Alert types to hide their columns