Getting Started Agent
Client and Site
All Agents are associated with a Client and Site, which can be a physical or logical designation and to get you up and running we have already created a Client and Demo Site based on the company details you signed up for you trial with.
To begin monitoring and installing features for Windows such as Take Control,Managed Antivirus, Patch Management and Backup & Recovery you can either use this Client and Site or create a new combination from the File menu on the Dashboard. It is also possible to create a Client and Site when installing the Windows Agent manually.
The Agent is available from the Agent menu on the Dashboard and can be deployed in one of two ways, Manually or through the Site Installation Packages (Group Policy or Remote Worker)
From the Agent menu on the Dashboard select the required version, there will normally be a production Agent as well as the current Release Candidate.
Once downloaded on to the target server or workstation, extract the compressed file and run the Agent executable to begin the process.
Enter the Agent Key login details (included in the registration email) when prompted and run through the installation wizard configuring the Checks as required.
After testing all checks - and navigating back to amend any settings if necessary - select the account the Advanced Monitoring Agent service is to run under, by default the Local System account, to begin monitoring.
From the Dashboard Agent menu go to Download Site Installation Package, enter the Agent Key password (from the registration email) then choose the Client and Site combination, the Agent version to base the package on and Proxy settings (if necessary) then proceed to download the required installer. Once installed the Advanced Monitoring Agent runs under the Local System by default, although this can be amended post-installation on the device if required.:
Group Policy Installer: This installer is designed to be used with Group Policy software installations.
Remote Worker Installer: This is a silent, single-click installer designed to be sent out to users who are not always connected to the company network.
Once installed it is necessary to register the Linux Monitoring Agent with the Dashboard by navigating to the Agent installation directory and applying the following command:
When prompted input the Agent Key Username and password then select the required Client and Site then select Y to Start Agent Now ? and run as a daemon.
After installation the Agent scans the local device to retrieve the asset information uploading this to the Dashboard, where it is available in the Asset Tracking section once processed.
Checks are configured via theChecks drop-down on the Dashboard, with the option to apply this change to individual devices or to multiple machines via the Dashboard with changes automatically synchronized to the Agent. For the Windows Agents it is also possible to configure the Checks from within the Agent console itself.
There are two types of Check:
24x7 - which run every five or fifteen minutes on servers and thirty or sixty minutes on workstations
Daily Safety Checks - run once per day primarily to monitor scheduled jobs such as backups, Antivirus updates etc
Change Agent SettingsFrom the Dashboard select the device in the north pane and either double-click or right-click on the device name or go to Edit,Edit Device (from the Server or Workstation drop-down select Edit Device) to display the Edit dialog. With the option to amend settings including the Site and Device the Agent is registered against, the frequency of the checks as well as offline (maintenance mode) behavior. For the Windows Agents it is also possible to change the settings from within the Agent console itself.