Remote Monitoring & Management Help

Feature and Functionality Settings Iconography

We use icons in a feature or functionality Settings dialog to make it easier to spot if it is enabled or disabled at the entity level, and whether devices under an entity have the same settings.

Feature or Functionality enabled for the entity

  • Feature or Functionality icon - feature or functionality enabled for the entity type
  • “No” icon - feature or functionality disabled for the entity type

Feature Status Indicators (Dots)

  • Green (GN) - Feature or functionality enabled for all devices under that entity. This includes device level settings
  • Grey (GY) - Feature or functionality disabled on at least one device under that entity. This includes device level settings
  • Orange (OR) – One of the child entities has a different configuration to the parent. Where a Client only has one Site, its status indicator reflects that of the Site.

The following table provides examples of the feature or functionality status indicators used on the Dashboard. This in particular highlights the effects device-level configuration has on the indicators in the Policy Settings dialog.

Entities

Feature State

Dots

Feature State

Dots

Feature State

Dots

Feature State

Dots

Feature State

Dots

Servers

On

GN

Off

GY

On

OR

Off

OR

On

OR

Client 1

Use Parent (On)

GN

Use Parent (Off)

GY

Use Parent (On)

OR

Off

OR

On

GY

Site 1

On

GN

Off

GY

Use Parent (On)

GY

Use Parent (Off)

GN

Off

GY

Site 2

Use Parent (On)

GN

Use Parent (Off)

GY

Use Parent (On)

GN

Use Parent (Off)

GY



Site1: Device Level Settings

DEVICE101

Use Policy Setting (On)


Use Policy Setting (Off)


On


On


Use Policy Setting (Off)

DEVICE102

Use Policy Setting (On)


Off


Use Policy Setting (On)


On


Use Policy Setting (Off)

DEVICE103

On


Use Policy Setting (Off)


Off


On


Use Policy Setting (Off)


Site2: Device Level Settings








DEVICE201

Use Policy Setting (On)


Off


On


Use Policy Setting (Off)


DEVICE202

On


Use Policy Setting (Off)


On


Off


DEVICE203

On


Off


Use Policy Setting (On)


Off


To view device specific feature settings.

Device Dialog

  1. Right-click on the device in the north pane (or from the device type drop-down)
  2. Go to Edit <device type> in the context menu
  3. Navigate to the feature section
  4. Review the settings

User Audit Report

The User Audit Report can be used to identify configuration changes down to the device level.

  1. Go to Reports > User Audit Report
  2. Apply filters. Use Event and choose the feature policy settings entry (for example Remote Background Policy Settings)
  3. Generate or CSV Export to create the report
  4. View the Details to see whether the feature was turned ON or OFF and at what level:
    • Overall Device type: ON - Server : All
    • Client configuration: ON - Workstation : Client (Dashboard name / Client name )
    • Site configuration: ON - Workstation : Site (Dashboard name / Client name / Site name)
    • Device configuration: ON - Workstation : Device (Dashboard name / Client name / Site name / Device name)

Tip: loading the CSV Export into a spreadsheet program can make it easier to check the configuration settings.

Which features and functionality with a Settings dialog do you want to view now?